Retail Disrupted

Retailers today have two choices - disrupt or be disrupted. Consumers are ubiquitously connected, hyper-informed, and hungry for experiences that reflect their 21st century needs. So how should the retail sector adapt? Each week, Retail Analyst and Author Natalie Berg speaks to the industry’s brightest minds – retail CEOs and leaders; the brands disrupting the status quo; and world-renowned analysts, tech experts and economists to get under the hood of retail. They explore the future of commerce, how to thrive in today’s digital era, the importance of embracing perpetual innovation, and understanding Retail Darwinism – evolve or die. Natalie and her guests also unpack the latest trends and developments from the UK and around the globe, covering topics such as: • The convergence of physical and digital commerce • How tech can enhance the customer experience • Repurposing bricks & mortar retail • The future of online shopping • How AI will revolutionise the retail sector • Macroeconomic and sociodemographic shifts • The evolution of customer loyalty For more, visit www.nbkretail.com

Interested in voices who can shed light on the convergence of physical and digital commerce, particularly retail leaders or tech innovators who are at the forefront of enhancing customer experiences through technology.

Note: Guest insights are created with AI assistance.