Next Best Action: How Banks and Credit Unions Adapt, Evolve, and Grow

Next Best Action is a podcast about the people rethinking how banks and credit unions build stronger relationships. Hosted by Alex Jimenez, Managing Director of Consulting at Finalytics.ai, each episode features candid conversations with executives, marketers, digital leaders, and innovators shaping the future of financial services. From engagement and growth to loyalty and digital transformation, the show explores what it takes to build better banking.

Seeking guests who are executives, marketers, digital leaders, or innovators in the banking and financial services sectors, with expertise in customer engagement, growth strategies, loyalty, or digital transformation, to share insights on building stronger relationships within banks and credit unions.

Note: Guest insights are created with AI assistance.